Help & Advice

FAQ

Can I purchase direct from your store?

Yes. We sell to all consumers including the trade and
public. All are welcome to purchase products either over the counter or from
our online store.

What are your payment methods?

We accept Card, Cash, Online Bank Transfer, Paypal,
Securepay. We do not accept Cheques or American Express.

We have a 1% Surcharge on Credit Cards, no surcharge on Savings or Cheque Card.

How can we purchase through your retail store?

Enter our site @ 46-52 Ferndell St South Granville NSW, park
in the customer parking, and enter the main Showroom/Retail Store on the right
hand side.

Do you manufacture in-house?

Yes. We manufacture Flatpack Kitchens, Laminate Benchtops, Cut to
Size, Wardrobes, Aluminium Windows & Sliding Doors all in-house.

Do you accept exchanges and refunds?

We only accept exchanges and refunds on faulty items. We do
not exchange or refund items if you have simply changed your mind.

What are your payment policies for orders on manufactured goods?

We expect full payment upfront for all manufactured goods
that are made to specs. Orders will not be processed unless full payment is
made.

Do you offer delivery?

Yes. Mostly within Sydney Metro. However we do offer
delivery Australia wide, contact us for a quote on freight.

Will your staff assist with loading materials?

Most materials are carried by forklift to our customer’s
vehicle. We then expect you to load your own goods with minimal staff
assistance.

Are you open on the weekends?

We are open on Saturday from 7am to 1:30pm. Closed on Sundays.